Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name
• Business Information: Website URL, industry, business size
• Payment Information: Billing details processed securely through Stripe
• Website Data: URLs you submit for AEO audits and analysis
• Communication Data: Messages, consultation notes, support requests

2. How We Use Your Information

We use the information we collect to:

• Provide AEO audits, analysis, and optimization services
• Process payments and manage subscriptions
• Send you reports, updates, and service-related communications
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Stripe for payment processing, email service providers for report delivery
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at shanazbegum@aeo-rex.com

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience

You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: shanazbegum@aeo-rex.com
Website: www.aeo-rex.com