AEO-REX Birmingham
AgentRex · agent readiness

Soon the thing evaluating your business won't be a person.

A customer will set an intent and a budget, and an AI agent will do the comparing, the qualifying and increasingly the buying. Agents don't browse — they read structure. AgentRex makes your business legible, comparable and transactable to them. It also tells you, honestly, if you don't need this yet.

Find out if this applies to you → Two questions. Most UK practices get “not yet”.

What actually changed, with dates

This is not a prediction. Three checkout protocols shipped inside twelve months and the infrastructure is live now — which is precisely why the honest question is whether it touches your business yet.

JAN 2026
Universal Commerce Protocol

Google and Shopify launched UCP at NRF as an open standard letting agents interact with merchant catalogues, carts and checkout through one interface.

LIVE NOW
Agentic Commerce Protocol

OpenAI's protocol, built with Stripe, is in production with partners including Instacart, DoorDash, Shopify and Etsy. Discovery and checkout are becoming protocol-driven.

1M+ MERCHANTS
Agentic storefronts

Shopify merchants now sell inside ChatGPT, Copilot, Google AI Mode and Gemini simultaneously, with over a million auto-enrolled. The question is no longer whether you participate — it is whether your data is good enough to be chosen.

JUN 2026
The trust ceiling: £177

Checkout.com found the average spend consumers will let an agent commit without approval is about £177, and 75% of merchants say instant permission revocation will be critical. Useful as the default confirmation threshold when you design agent flows.

The consistent finding across every study: a merchant with a basic catalogue and a clean, structured feed gets recommended, while a sophisticated one with a poor feed gets skipped. Agents reward legibility, not budget. That is the whole opportunity for a smaller business.

Do you need this yet? Two questions.

Most consultancies would tell you the answer is always yes. It isn't, and selling you a protocol you have nothing to plug into would cost us both more than it earned me.

Yes — do this now
You sell products online. Anything with a catalogue, stock, prices, delivery and returns. You are probably already enrolled in agentic surfaces without having decided to be.
You sell bookable slots at published prices. Clinics with fixed-fee treatments, veterinary, diagnostics, training courses. An agent can compare and hold a slot if it can read your terms.
You supply other businesses on repeatable terms. B2B procurement is one of the first places agents landed, because the buying is rules-based.
Not yet — spend the money on AEO instead
Your work is bespoke and quoted. Litigation, complex conveyancing, consultancy. No agent is instructing a solicitor on a client's behalf in 2026, and pretending otherwise helps nobody.
Your enquiry becomes a conversation. If the next step after interest is a consultation rather than a transaction, being named is worth far more than being transactable.
You're not visible yet. Agent readiness on an invisible business is a beautifully structured feed nobody requests. Fix citation first. Every audit scores your agent readiness anyway, free, so you'll know when it starts to matter.

The five pillars of the build

Four weeks, founder-delivered, ending with a documented readiness report you can hand to a platform, an insurer or a buyer.

01
Structured offer data

Products, services, prices, variants and availability published as machine-readable data rather than as design. The cheapest pillar and the one with the highest qualifying impact.

02
Constraint signals

Returns policy, delivery or appointment timescales, cut-offs, coverage area, eligibility. Agents qualify you against a customer's constraints before they ever consider your price.

03
Protocol surface

Connecting what you already run — Shopify, your booking system, your feed — to the surfaces that matter, without betting the business on which standard wins.

04
Permissions and guardrails

Confirmation thresholds, spend caps, cancellation and revocation paths, and a written record of what an agent may and may not do on a customer's behalf. This is where trust is won or lost.

05
Discovery, so agents find you

The AEO layer underneath all of it. A perfect feed is useless if the agent never shortlists you — citation and entity work is what puts you in the consideration set.

DELIVERABLE
The readiness report

A scored, dated document covering all five pillars with evidence, plus a re-check at 90 days. Written to be shown to a platform, a franchisor or an acquirer — not just filed.

Price, published

One-off, four weeks, no retainer attached. There is nothing recurring to maintain yet and I will not invent a subscription to a protocol.

Agent readiness assessment
Five pillars scored, gaps documented
Not the same as the AI Compliance Review (£450). That one covers what AI law requires you to publish. This one covers whether an AI agent can actually transact with you. Different questions, different documents — some practices need both, most need one.
£495
AgentRex build
Four weeks · assessment credited in full
Separate from the four-week Implementation (from £2,400), not a cheaper version of it. Implementation makes you findable in AI answers. This makes you transactable by AI agents. Neither includes the other, and if you want both they run consecutively and are quoted together on the call.
from £1,200
Multi-site or complex catalogue
Scoped on the call
to £2,500
Agent readiness score
Inside every AI Visibility Audit
included
Before you book
Run the free check first. It scores your agent readiness at no cost.

If the score says you're not ready for this yet, I'll tell you to spend the money on visibility instead — and I'd rather you heard that from an automated tool than from a sales call.

Run the free check → Or book 15 minutes with Shanaz

Questions

What is agent readiness, in one sentence?

It is making your prices, availability, terms and permissions structured enough that an AI agent acting for a customer can evaluate you, qualify you against their constraints, and complete a transaction without a human reading your website.

Which protocol should I back?

None of them exclusively. Three open standards are competing and the sensible position for a smaller business is to get your underlying data clean and connect through the platform you already use, so you are not rebuilding when one wins.

Isn't this all a few years away?

For bespoke professional services, largely yes, and I say so above. For anyone with a catalogue it is already live — agentic storefronts are transacting inside ChatGPT today and over a million merchants are enrolled.

Does this replace AEO?

No — it depends on it. An agent can only transact with a business it shortlisted, and shortlisting is a citation problem. Agent readiness without visibility is a well-organised shop on a street nobody walks down.

What about letting an agent spend money on a customer's behalf?

Design for the trust ceiling. Consumers will currently let an agent commit around £177 unsupervised, and merchants overwhelmingly expect instant revocation to be essential — so set confirmation thresholds below that and make cancellation trivial.

Is there a compliance angle?

Yes, and it's practical rather than dramatic: consent, permissions and cancellation rights are consumer-law territory, and if you run anything AI-facing for EU customers the EU AI Act's transparency duties apply from 2 August 2026. I flag it; your solicitor advises on it.